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How to change password for a Mobile Employee Experience user

Employees can change their passwords in the Mobile Employee Experience (MEE) by clicking on in the top-right corner of the home screen, and choosing the "Change Password" option from the drop down li

Updated over 2 weeks ago

Employees can change their passwords in the Mobile Employee Experience (MEE) by clicking on

View User Options Button.png

in the top-right corner of the home screen, and choosing the "Change Password" option from the drop down list.

change_password_MEE_profile_menu.png

The Change Password pop-up screen will then be displayed, where the employee will be prompted to provide their Current Password, New Password, and Confirm New Password. Login/Password Rules are also displayed as per configuration on the Password Rules screen.

Once these fields have been populated, employees can then proceed by clicking on

Change Password Button.png

.

Change Password Pop Up Screen.png

An employee can also choose to change their password by viewing and editing the employee's profile details.

Click on either the Employee's name from the navigation menu or click the

View User Options Button.png

profile icon located in the top right hand corner and select Profile from the drop down list.

MEE_profile_menu.png

Navigate to the bottom of the Employee Profile screen to see the Change Password section.

To change the password, enter the current password in the Current Password field, then enter the new password in the New Password and Confirm New Password fields. If Login/Password Rules are configured on the Password Rules screen, these will be displayed on screen.

Click on

Change Password Button.png

for the new password to take effect immediately.

MEE Change Password Section

Things to note

  • It is not possible to hide the Change Password section from the Employee Profile screen.

  • For Single Sign On (SSO) users, an information alert message appears in the Change Password section instead of displaying the fields.
    ​

    SSO Alert Message

  • Employee Delegate users do not support SSO. If the user is a delegate, the change of password is for the Employee Delegate and not the Employee.

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