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How to create/configure an email template (Part 2 of 2)

Note: Up to 5 files can be uploaded at a time. However, all files will have the same Type, Name and Description (if populated).     Template Availability If the email template is for a Service Order,

Updated over 2 weeks ago

Note: Up to 5 files can be uploaded at a time. However, all files will have the same Type, Name and Description (if populated).

Template Availability

If the email template is for a Service Order, the email template needs to be configured for a Service Order Type using the Service Order Settings screen. Remember to click

save.png

before navigating to a different screen.

email_template_service_order_settings.png

For non Service Order email templates, you will need to specify what Equus Platform screen(s) you want this Email Template document to be available on. To add a screen, click

apro_new_button.png

and select the screen page you want it to appear on from the Screen drop down list.

email_template_select_comms_screen.png

After clicking

save.png

, the email template can be selected when entering a note/communication of type “Email” from the selected screens.

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