Equus Software

Should a user wish to reset his or her password, the user has the option to do so directly on the portal.  To access the password reset page on the…

How to change a user password

Any user who uses the sign-in screen to log into Assignment Pro including the employee portal (Mobile Employee Experience) has the ability to retrieve his or her user ID or password…

How to reset password

OverviewDevice Authorization allows for added security for logins. Each time a user of the Equus Platform attempts to log into the application from an unauthorized device the user will be required…

What is a Device Authorization?

When a user’s password in changed from the login screen, the mobile portal login screen or from the change password popup an email notification will be sent to the email…

Email Notification on Password Change

When the Prevent Multiple Sessions checkbox is ticked on the User Password Rules screen, this prevents the multiple users to be logged in at the same time with the same User…

How to prevent multiple sessions / multiple users logged in at the same time with the same User ID

Accessing the Site
Your Equus Platform site has been set up with a URL that is unique to your company.  Contact your company’s system administrator for this URL.
System security…

Getting Started - Site Access, User Types and Portals

Overview
Your Equus Platform site has been set up with a URL that is unique to your company.  Contact your company’s system administrator for this URL. Every user of the application must…

Signing In

Messages can be added to the login screen and will be visible whenever a user logs in or logs out of the system. These messages can be configured to appear…

How to customize / add messages to the login screen

Overview
Equus Platform now allows enabling Multi-Factor Authentication for all non-SSO users. Multi-Factor authentication (MFA) is an additional security layer that ensures additional security by req

Multi-Factor Authentication (MFA) Configuration

Overview
Sign in settings for the Equus Platform can be configured on the User Password Rules screen. This is located under the Configuration tab under Security Maintenance. On this screen you can…

User Password Rules Configuration

System Access & Logging In

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